Privacy Policy

Last Updated: March 25, 2025

This Privacy Policy describes how Ashburry (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit ashburry.co (the “Site”) or use our services.

By using our website, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect personal information to process your orders and improve your experience. The types of data we collect include:

  • Contact Information: Name, email, phone number, billing and shipping address.
  • Order Details: Items purchased, transaction history, and payment confirmation (we do not store credit card details).
  • Account Information: Login credentials and preferences (if you create an account).
  • Customer Support Data: Information provided when you contact us.
  • Usage Data: IP address, browser type, device information, and interactions with our website (collected through cookies and analytics tools).

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Fulfill Orders: Processing payments, shipping products, and sending order confirmations.
  • To Improve Our Services: Analyzing customer behavior to enhance shopping experience.
  • Marketing & Promotions: Sending promotional emails (you can opt out anytime).
  • Security & Fraud Prevention: Protecting against unauthorized transactions or misuse of our services.
  • Customer Support: Responding to inquiries and resolving issues.

3. How We Share Your Information

We do not sell your personal data. However, we may share your information with:

  • Service Providers: Payment processors, shipping carriers, and customer service providers.
  • Legal Compliance: If required by law or to protect our business from fraud or security threats.
  • Business Partners: If necessary for promotions, marketing, or partnerships (with your consent).

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience. These help us:

  • Remember your preferences.
  • Track website performance and improve functionality.
  • Provide relevant ads (you can disable tracking in your browser settings).

5. Data Security & Retention

We take security seriously and use encryption and secure protocols to protect your information. However, no online system is 100% secure. We retain your data only as long as needed for legal and operational purposes.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.
  • Opt out of marketing emails.
  • Restrict data collection (e.g., disable cookies).

To exercise your rights, contact us at support@ashburry.co.

7. International Data Transfers

If you are accessing our Site from outside the U.S., your data may be processed in other countries with different privacy laws. We take necessary measures to ensure your data is protected.

8. Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in our practices. The latest version will always be available on our website.

9. Contact Us

For any questions regarding this Privacy Policy, reach out to us at support@ashburry.co.

Thank you for trusting Ashburry!