Shipping Policy

At Ashburry, we aim to get your order to you as quickly and smoothly as possible. Please review our shipping policy below for details on processing times, delivery estimates, and what to expect.

Order Processing

  • Orders are processed within 1-2 business days after payment confirmation.
  • You will receive an email with tracking details once your order has been shipped.
  • Orders placed on weekends or holidays will be processed the next business day.

Shipping Time

  • Standard shipping takes 7-12 days after processing.
  • In some cases, delays may occur due to customs, weather, or courier issues—these are out of our control.
  • If your order is delayed beyond 12 days, please contact us at support@ashburry.co for assistance.

Shipping Costs

  • Shipping fees are calculated at checkout based on your location.
  • Any applicable customs duties or taxes are the responsibility of the customer.

Tracking Your Order

  • Once shipped, a tracking number will be emailed to you.
  • Please allow 24-48 hours for tracking updates to appear in the system.

Lost, Delayed, or Returned Shipments

  • If your order is significantly delayed, reach out to us at support@ashburry.co, and we’ll help track it down.
  • We are not responsible for lost or stolen packages due to incorrect shipping details provided at checkout.
  • If a package is returned due to an incorrect address or failure to collect, the customer is responsible for reshipping costs.

For any shipping-related inquiries, feel free to contact us at support@ashburry.co. Thank you for shopping with Ashburry!